Frequently Asked Questions (FAQ)

Everything You Need to Know About Urban PGM

Find answers to the most common questions about our precious metal recycling services, pricing, compliance, and sustainability impact. Can't find what you're looking for? Feel free to contact us directly.

What does Urban PGM do?

Urban PGM is a government-authorized, tech-enabled recycler of precious and critical metals from end-of-life catalytic converters. We specialize in Collection and Processing of Scrapped catalytic Converters.

Is Urban PGM a certified recycler?

Yes. We are registered with the Haryana Pollution Control Board, MOEFC and comply with the Hazardous Waste Management Rules, ensuring full legal and environmental compliance.

How is the price of a catalytic converter calculated?

The value of a catalytic converter is based on:

The estimated content of Pt, Pd, and Rh (using serial numbers, assay data, or visual inspection)
The live global metal market rates
Current exchange rates and processing costs

Urban PGM uses a proprietary database and AI-powered models to offer precise valuations.

Can I get a quote without visiting your facility?

Yes. You can get the Quote through Phone. Our Person can visit your Location and evaluate the converters.

Send photos or serial numbers via WhatsApp or email
Request a sample analysis for bulk or high-value lots

What types of catalytic converters do you accept?

We accept:

Ceramic converters
Metallic substrates
DPF (Diesel Particulate Filters)

All must be free from oil, coolant, or major external contamination.

Do you offer pickup services?

Yes. We provide logistics support for bulk sellers across India. For smaller quantities, sellers can ship material directly after coordination with our procurement team.

Does Urban PGM offer training or consulting?

Yes. We offer:

Technical training for scrap dealers and dismantlers on safe removal and identification of catalytic converters
Consulting services for auto recyclers, EPR compliance, and international partners
Workshops & seminars on sustainability and metal recovery

To inquire, email training@urbanpgm.com

Is it legal to sell catalytic converters in India?

Yes, but only through authorized recyclers like Urban PGM. Selling to unlicensed handlers is illegal and environmentally unsafe.

Do you provide compliance documentation?

Yes. We issue:

Waste manifest (Form 10)
Purchase invoices
Test reports (for large lots)
GST and legal paperwork, as per CPCB/SPCB norms

How does Urban PGM help the environment?

By recycling catalytic converters, we:

Reduce the need for mining
Prevent hazardous waste from entering landfills
Recover scarce precious metals in a sustainable, low-emission process

Where are you located?

Our processing unit is in Manesar, Gurugram, with buying operations across India.

How can I contact Urban PGM?

📧 Email: info@urbanpgm.com

📞 Phone: +91-7011680230

💬 WhatsApp: Click here to Chat

📍 Visit our Contact Page

Still Have Questions?

Our team is here to help you with any additional questions about our recycling services.

📧 Contact Us: info@urbanpgm.com |
📞 +91-7011680230